…that I don’t believe has anything to do with Pregnant Brain Syndrome (hitherto known as PBS)- something I appear to be suffering from. No, the curse is all to do with things technical and technological. A discussion with DH resulted in us both making the decision to get Blackberry’s. DH got his through work, they uploaded all his software, got everything rolling, handed it over to him and watched happily as he wandered off to play Brickbreaker. I got my Blueberry, as I’ve started calling it from the lovely people at O2…who firstly gave me the ‘Pearl’ as they didn’t have the ‘Curve’ in stock. I told them I could just come back next week, but it seems it was already a done deal. All I had to do was just use the ‘Pearl’ as a phone until the new phone arrived – two to three days tops- and then I could switch them over and head to the nearest Starbucks to get going with Brickbreaker.
Ten days later, I was finally given my new phone, but they couldn’t help me set it up as the shop was closing in twenty minutes. I should just follow the instructions, they said. I followed them, and DH followed them. To no avail. So I went back to the shop, two weeks after first getting the ‘Pearl’ to be told that they couldn’t help me as they were having their broadband installed. I should try calling customer services. Customer Services told me to go back to the shop. Which I did. To be told by some snotty-nosed (she had a cold) thirteen year old that there ‘was something wrong’. I should check the bar code on the side of the box and get customer services to help me. Which I would have done, but for the fact that then O2 decided to swap our braodband over…and because they had delivered the software/wireless box on a day when we weren’t in, I set it up. Therefore I couldn’t access my emails or indeed get any work done (my plan to have the Blueberry cover me for this period clearly a moment of whimsy on my part) and I had to vent my frustration on my wardrobe.*
Today Parceline finally surrendered the set-up parcel, I have installed O2 internet and am feeling pretty pleased with myself. I could go online and spend a while on the phone to customer services to get the Blueberry fixed, but I think I might quit whilst I am ahead. That particular battle can be fought tomorrow. Preferably by the IT department at DH’s office…it seems there are perks to the corporate thing.
*Don’t go all agog- I wasn’t going mad with a pair of crimping shears. I meerely packed away all my clothes that are already too small, threw out a few things and generally messed with DH’s excellent suitcase storage system.
don’t you just love O2? There I was, my N95 phone clearly not sending texts (they were all being stored in the outbox section) while the Customer Services Department informed me that “that couldn’t happen”. I told them that as I was the one sitting with a non-text sending phone, I would be the judge of what it is or isn’t doing.
harumph! That was two months ago and I’m still getting over it!
Don’t say that- I’ve only just jooined….Orange equally rubbish. Grrr.